Shipping policy

Last Updated: August 1, 2026

At Luvy Nova, we're committed to ensuring your order arrives safely and on time. Please review the following shipping information before completing your purchase.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding weekends and public holidays).

After your order has been dispatched, you'll receive a shipping confirmation email with your tracking number.

Please note that processing time does not include transit time.

Shipping Options

We currently offer shipping throughout the United States.

Shipping Method Order Amount Shipping Fee
Standard Shipping $0.00 – $49.99 $12.00
Free Standard Shipping $50.00+ FREE
Expedited Shipping $0.00 – $99.99 $18.00
Free Expedited Shipping $100.00+ FREE

Shipping costs and available delivery methods will be shown during checkout.

Delivery Area

Currently, Luvy Nova only ships within the United States.

We are unable to deliver to:

  • APO/FPO/DPO military addresses
  • P.O. Boxes
  • U.S. Territories
  • International destinations

If an unsupported shipping address is provided, we may contact you to update the address or cancel the order if delivery cannot be completed.

Tracking Your Order

As soon as your order has been shipped, a confirmation email containing your tracking information will be sent to you.

Tracking details may require 24–48 hours to become active after shipment.

Delivery Delays

Although we work closely with trusted carriers, unexpected delays may occur due to:

  • Severe weather conditions
  • Carrier operational issues
  • Public holidays
  • Peak shopping seasons
  • Other unforeseen circumstances beyond our control

We appreciate your understanding should these situations arise.

Shipping Address

Please verify that your shipping address is correct before placing your order.

Luvy Nova cannot be responsible for packages delayed, lost, or returned because of incorrect or incomplete shipping information supplied by the customer.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update your information before your package is shipped.

Split Deliveries

To speed up fulfillment, orders containing multiple items may occasionally be shipped in separate packages.

If this occurs, you will receive individual tracking numbers for each shipment.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us.

📧 Email
vip@luvynova.com

📍 Business Address (Not a Return Address)
1926 County Road 35
Vossburg, MS 39366
United States

Please Note:
The address listed above is for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you need to return an item, please contact our Customer Care team first to receive return authorization and the appropriate return instructions.

Thank you for choosing Luvy Nova. We're dedicated to providing dependable shipping, attentive customer service, and a seamless shopping experience from the moment you place your order until it arrives at your door.